英文名称：Retail Banking 中文名称：零售银行"指为大众市民、中小企业提供存款、贷款、结算理财等服务的银行，零售银行通常通过银行分行、网上银行和ATM终端机等形式为用户提供服务。与之对应的是批发银行。 eb1619e81e59668d2db8098284f6daa5 e.g. While domestic commercial banks have offered retail banking services for years, most still wait for customers to walk into the bank and open an account, instead of marketing to them."